Best way to fix error 15215 Server not Responding and Maintenance

Resource Link: https://medium.com/@princevashisth/best-way-to-fix-error-15215-server-not-responding-and-maintenance-ab2d24074e7c

QuickBooks Update error 15215 is a common problem that can be solved very easily. There are two main reasons for this error- first, if you are using a third party window. Second, there could be an internet connectivity issue. If possible, do not use third party windows, due to which you may have to face many more errors and it can prove to be harmful for our computer too. With this you are taking risks with your data and computer. Slow or frequent internet disconnection can also be the reason for the error. There is no doubt that we should download and install the new update that appears in QuickBooks. This is a good job but by checking the internet speed. Because the reason for slow internet and frequent disconnection can be due to error. So know its solution.

  • Step1: Reboot your Computer

First, you have to restart the computer. Due to this, the application that protects the QuickBooks Payroll force to shut-down or prompt to reset its setting in order to remove the blocked connection by reconfiguration. Restart the desktop and if the problem resolves but the error code appears after regular intervals. In such a scenario, you must see and confirm that no program is running on the system. If it does then it could be a reason for this error. To fix this issue once and for all, you have to follow the steps mentioned below.

  • Step2: Run QuickBooks as a Administrator

Running QuickBooks as a Windows Administrator enables the QB application to take authority over every possible Windows application. It also lets QuickBooks take the necessary resources in order to run properly.


  • At first, confirm that the QuickBooks application is close

  • Hit onto the “Desktop” icon.

  • Choose the “Run as Administrator” option

  • Run QuickBooks as Administrator.

  • In case, it redirects you to a dialogue “Do you want to allow this program to make changes to your computer?” then select the “Yes” icon.


  • Step 3: Verify Use TLS 1.0 is checked, and Use TLS 1.1 and Use TLS 1.2 are unchecked in the Internet Options window of Internet Explorer

  • Shut-down the ‘QuickBooks’ application.

  • Access/open the “Internet Explorer” browser.

  • Now Go to the “Tools” icon => “Internet Option” tab.

  • Hit onto the “Advanced” tab.

  • In the “Advanced Settings” tab, search for the option ‘Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2’.

  • then, check if the Use TLS 1.0 is marked.

  • Confirm that the Use TLS 1.1 & Use TLS 1.2 are not checked.

  • TLS Error Internet Options Setting tls.

  • Hit onto the “OK” icon to close the windows.

  • Shut-down the Internet Explorer.

  • Reboot the system once you restarted or reopen the QuickBooks.

  • Finally, try to download the QuickBooks update again.


  • Step 4: Restart the Windows in Selective Startup

If the error pertains, verify the system for running programs and applications that probably conflicted with QuickBooks payroll update download, example CA Security Center, which has been identified as the cause of conflicts with the QuickBooks software


  • First, turn-off the QuickBooks application.

  • In the computer, open the ‘Run’ windows:-

  • For Windows XP: Click on the “Start” icon => “Run” icon.

  • For Windows 7 & Vista: Click on the “Start” icon => “All Program” tab => “Accessories” tab => “Run” tab.

  • Windows 8 & 10: Press the “Windows” + “R” key simultaneously on the keyboard.

  • In the “Run” field, type-in the msconfig and click on the “OK” icon.

  • Type msconfig in Run box.

  • It will open the “System Configuration Utility” window.

  • In the current page, choose the ‘Selective Startup’ & clear the ‘Load Startup’ item checkbox.

  • system configuration utility settings.

  • Hit the “OK” icon to save the modifications.

  • As per the instructions, now restart the system.

  • Once you restarted or reopened the QuickBooks, the latest updated tax table.

  • In case, you are enabled to successfully download the update, simply follow steps 1 to 4 to get back to the “System Configuration Utility”

  • Choose the “Normal Startup” tab.

  • Now, Hit onto the “OK” button

  • Finally, restart the system or machine again.

  • This action makes sure that the system functions in a normal working environment. However, If there are items you want to be removed permanently, you might need to go to the Microsoft website and search for how to clean boot Windows.

  • If you were able to successfully download the update by clearing your Startup items, this indicates that one or more of the programs in your Startup items are conflicting with downloading the QuickBooks Desktop Payroll update.

Conclusion:-

After understanding all these steps, you must have understood how easy it is to fix the error. Anyone can fix this. And you should pay attention to the internet speed so that this error does not appear again. Hope you liked this article.


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